Why Won't Landlords Let to Benefits Tenants?


Welcome to the Penultimate Newsletter of the Year! 

This month, we are discussing the difficulties housing benefit applicants have in the Private Rented Sector, as homelessness charity Shelter get headline news on their war on landlords. 

We also review Rent Smart Wales (now in its 3rd year of operations), and closer to home, I will be doing a 22-mile charity swim to raise funds for Friends of Dunvant Park to provide a much-needed fence for the children's playground.

Check out our latest buy-to-let deal of the month (on one of our favourite streets in Upland), and see how Swansea's rental market is performing in our Rental Tacker. Finally, please take note of our Christmas opening hours! 

Wishing you and yours a very festive break, 

 - Hannah, Managing Director



Why Won't Landlords Let to Benefits Tenants?

The homelessness charity Shelter have been raising awareness of the difficulties housing benefit claimants face when looking for private rental properties. 

 

According to the Residential Landlord Association’s (RLA) Housing Benefit expert Bill Irvine, housing benefit accounted for some &16 billion in revenue for association tenants in 2017, producing between 40-65 per cent of rental income, with 95 per cent of payments going direct to associations – the preferred method by tenants.

 

Similarly, &8 billion is paid to private tenants with around 30 per cent nationally paid direct to landlords.

Obstacles to Renting

Many tenants come up against difficulties when adverts by private landlords and letting agents say 'no DSS' (an outdated term which is still sometimes used for housing benefit payments).

 

Data compiled by RLA PEARL confirmed that 62% of landlords are unwilling to let to benefit applicants due to the added risk of rent arrears. Their research also showed that a staggering 61% of Universal Credit tenants were in arrears in 2018, justifying landlords' concerns. Given criticism of the way Universal Credit has been rolled out, this doesn't come as much of a surprise. 

 

Irrespective of the risks, Shelter are claiming that stating a property is “no DSS” is discriminatory, and they are intending to create class action law suits against landlords and agents who advertise in this way.

 

An additional conflict arises when landlords' mortgages and insurances request information about their tenants' work situations, and levy high premiums on the landlords or refuse to cover them altogether.

 

Research carried out last year by the RLA’s mortgage consultants 3mc found that 66 per cent of lenders (representing approximately 90% of the buy-to-let market) do not allow properties to be rented out to those in receipt of housing benefit. These lenders include TSBVirgin, and Natwest.

 

Last month, Helena McAleer, a landlord from Northern Ireland, contacted her bank Natwest after she discovered that the value of her property had increased and that there was a potential that she could release equity from the house.

 

Following discussions with the bank, she was told that she would no longer be able to receive her buy-to-let mortgage from Natwest as it was the bank’s policy not to allow rentals to benefit claimants.

 

Natwest have since started reviewing their lending practices.

 

If a landlord specifically instructs their letting agent that they have a mortgage or insurance policy that won’t allow for housing benefit claimants, there is a legal reason why the agents might advertise as “no DSS”.  

Delays in Rent Payments

Another obstacle facing housing benefit applicants is that most Assured Shorthold Tenancy (AST) agreements are set up to have the rent and deposit paid a month in advance. 

 

Housing benefit is paid in arrears and then on a 4-weekly basis, rather than per calendar month. Applications for housing benefit can also be delayed for between 6 to 12 weeks due to administrative backlogs with councils.

 

Although the rent when paid by housing benefit is guaranteed, waiting for payments and negotiating different payment dates each month is very complicated for accounting when compared with a non-housing benefit applicant who always pays on the same date. This is more appealing to some landlords.

Clawback

A risk to landlords who accept housing benefit, according to Bill Irvine, is the administration across the UK is poorer now than ever before; as cash-strapped councils baton the hatches by cutting back on staffing levels and critical training, they have also been seen to be significantly increasing the rate at which they clawback housing benefit over-payments.

 

If landlords have received these payments directly from the council, they become liable for paying that money back. If the tenant received them and passed the rent on, they are still being asked to return money they’ve already spent.

 

These clawbacks currently account for &1.3 billion in potential recoveries every year.  There’s a clear correlation between housing benefit payments and rent arrears.

 

This adversely impacts on the Private Rented Sector landlords and housing associations’ cash-flows and rent arrears levels.

 

No tenant wants to be in rent arrears, either, and being in arrears can make it more difficult for tenants to find rental properties in the future.

 

David Smith, Policy Director of the RLA comments, “The private rented sector can play a key role not just in housing the homeless but preventing people becoming homeless in the first place. Action is needed on a number of fronts to boost the supply of homes to rent to meet demand and reform the benefits and the court system to give confidence to both tenants and landlords.”

 

At McCartan Lettings, each enquiry we receive from an applicant is considered on an individual case-by-case basis, and matched accordingly with the requirements of our landlords. If you’re looking for a proactive letting agent, give the team at McCartan a call on 01792 430100.

 

Sources: RLA / Landlord Law Blog / Property Industry Eye

 

Related: Tenants Worry over Deposit Delays / Demand Doubles for 40-Something Renters

 



100,000 Welsh Landlords Unaccounted For

It’s now been 2 years since it became a legal obligation for landlords and agents operating in Wales to be registered and licensed under Rent Smart Wales (RSW).

 

The legislation officially came into effect in November 2015. The November 2016 deadline marked the end of a 1-year grace period for landlords and agents to comply before policing and enforcement would begin.

 

The prosecutions have started rolling in and interestingly, the Welsh Government have released a report evaluating the scheme. 

Rent Repayment Orders

This time last year, we reported that the first non-compliant letting agent had been prosecuted. They received a fine of &4,600 and were ordered to comply immediately.

 

The first non-compliant landlord was fined &5,570 in May 2017.

 

On their anniversary date this year, RSW announced they had brought their first rent repayment order against a landlord (and former letting agent!). The case was taken to the Residential Property Tribunal (Wales), who have issued a rent repayment order on top of the fines, costs, and victim surcharges already levied against them. The landlord must now repay all of the rent they received whilst operating illegally – all &22,000 of it!

Criticism

There has been criticism of the scheme in Wales, with landlords saying they don’t understand what is required of them, and enforcement officers relying on agents, tenants, and even neighbours to report unlicensed landlords to them.

 

There was also a delay to enforcing the law, despite the clearly marked grace period coming to an end.

 

At the Future Renting Wales conference in Cardiff this week, David Smith, Policy Director for the Residential Landlords Association (RLA) said that the scheme had not been made in conjunction with, or considered in the context of, other licensing schemes. Landlords who require different licenses are being asked to supply the same information to two different council. 

Evaluation

The Welsh Government conducted an evaluation study of Rent Smart Wales in June this year.

 

The study found that despite criticism to the contrary, the majority of Welsh landlords were aware of what was required of them. It did conclude that more needed to be done to raise awareness among those not involved in landlord forums or who lived either in more rural areas or outside Wales.

 

The Government interviewed unlicensed landlords and asked for the reasons why they had not yet complied. Answers included not thinking the law applies to them, and not having yet had the time.

 

In interviews with letting and managing agent governing bodies, it became apparent that in some areas, there had been no consultation on how enforcement would be managed between local authorities and RSW until 6 months after the November 2016 deadline had passed. This would explain the aforementioned delay!

Enforcement

In 2016, RSW believed there were 201,782 dwellings in the Private Rented Sector (PRS) in Wales. According to them, 115,000 unique landlord accounts have been made on their website. If we assume each one of those is now correctly registered/licensed, that still leaves just shy of 100,000 Welsh landlords unaccounted for – and technically operating illegally.

 

Local authorities are employing a range of approaches to identify illegal landlords. These include obtaining information from existing databases such as housing benefits and council tax, focusing on known “problem” areas, and manually checking properties when they receive a complaint regarding conditions.

 

There is still an emphasis on agents, tenants, and neighbours to report unregistered and unlicensed landlords.

 

However difficult enforcement may be proving, this latest rent repayment order makes it clear that RSW are sticking to their promise to accept no excuses for non-compliance where they find it. 

Compliance

If you are the landlord of a property in Wales, or if you manage a property in Wales on behalf of a landlord, Rent Smart Wales affects you. If you aren’t sure how, now is the time to visit their website and seek advice.  

 

If you’re a self-managing landlord and you’re looking for a compliant, proactive agent to take over management of your property, please give the team in the office a call on 01792 430100.

 

Sources: Welsh Govt / Property Industry Eye / Rent Smart Wales

  

Related: Rent Smart Wales 2nd Anniversary / Illegal Landlords Prosecuted by Rent Smart Wales

 



McCartan Raises Funds to Support Local Playground

Earlier this month, I completed the Aspire Channel Swim Challenge – a 22-mile swim in 12 weeks, the equivalent of swimming the English Channel from Dover to Calais!

 

I am now proposing to swim back to the UK for the Friends of Dunvant Park charity who are raising funds to install a fence around the playground, making it a safer and more family friendly environment for everyone who visits.

 

The challenge starts this week, and I aim to swim the 22 miles back by Valentine's Day 2019.

 

As a member of Killay/Dunvant community, I use Dunvant Park regularly. It’s a wonderful space to take a walk and get some fresh air, and the playground is full of equipment to keep my toddler entertained!

 

I am aiming to raise &5,000 with this charity swim to supply the fence as there are no grants available for this kind of project, so it is down to the Friends of Dunvant Park and our local community to raise the money for it

Sponsorship

If you’d be able to sponsor my swim, I’d be really grateful. You can donate via the Wonderful.org website – a sponsorship site that doesn’t take any cut from the money raised, so all the money you donate will go towards the fence.

 

Click here to sponsor me!

 

If you aren’t able to sponsor me, you can still help by sharing this article with your friends and colleagues on social media and LinkedIn. 

You can follow my progress on the donation page, and I am intending to post updates online on social media.

 

Related: Recycle Ella's Kitchen Products at McCartan / McCartan & Gas Safety Week 2018



Christmas Opening Hours

During the festive break, our office opening times will be as follows:
 
  • Friday 21st December - 9am to 4.30pm
  • Monday 24th December to Tuesday 1st January - CLOSED
  • Wednesday 2nd January - 9am to 5.30pm

Managed Landlords and Tenants

Landlords can expect rent payments that have been received up to and before close of business on Friday 21st December to be paid to them on that day. If your rent is received after this date, it will be paid to you on Friday 28th December, or when the office opens for the new year.

 

Tenants can continue to report maintenance via our website while the office is closed, but only emergencies will be dealt with. We will be sending out another email in December to remind you of how to report emergencies, so please keep your eyes peeled.

Let Only Landlords

Now is the best time to get in touch with your tenants to ensure they know how to contact you over the festive period. You don’t want to start the new year with an avoidable bill for an emergency out-of-hours contractor your tenants called because they couldn’t get hold of you!

Preparing for Winter

Maintaining your property is a necessary part of being a landlord. Planning maintenance in advance should help minimise any unexpected repairs and allow you to make more cost-effective decisions about how they should be done.

 

Tenants also have a responsibility to maintain their rental property, and we would encourage an active approach to addressing that.

Check out our blog on how you can prepare by clicking here.

 

We look forward to working with you in the new year! 



Buy to Let Deal of the Month

Our buy-to-let deal of the month for November is on one of our favourite streets in Uplands - Cambridge Street. Click here to view the brochure.

 

This ever-popular street is ideal for investment. It is ideally located to attract young professional tenants with major employers Swansea University and Singleton Hospital close by, and the shops, restaurants, and nightlife of Uplands Crescent within walking distance. It's close to the City, but not right in the centre. We have written a number of articles on Uplands, and have written a case study on an investment property on this street, too, so we know it well!

 

Rents on this street can range from &650 - &850pcm depending on decor, size, and whether the property has sea views. If purchased for &140,000, you'd be looking a yield of between 5.57% - 7.29%.

 

Based on the brochure, this particular property looks like it is in need of some TLC. There would be a lot to consider financially, and an internal viewing would be essential to establish whether it just needs a cosmetic overhaul or whether it needs something more complex. A new kitchen and new bathroom would be essential, along with full redecoration and new carpets. Damp would be a major question - these older properties can be affected with damp issues, so it is always wise to give them a good check over - and then have a second viewing to be sure!

 

Making these renovations at the start of the lettings process - and ensuring they're done properly! - should mean the property would be maintenance-free for a fair few years.

 

If you're looking to invest in buy-to-let in Swansea and would like some free advice on the best places to let for your investment needs, give the team at McCartan a call on 01792 430100, or send us an email by clicking here.

 

Disclaimer: We recommend that you seek specialist expert advice before making financial decisions.



McCartan Rental Tracker

Looking at the data this month, there is an obvious increase in stock, and a corresponding decrease in average asking rents.
 
We are running an offer for tenants for the month of December - &100.00 off total tenant application fees for all our properties. We will, of course, still be conducting our usual level of vetting and referencing, but we hope this will help combat the seasonal lull.

Average Asking Rents, November 2018

  1 Bed 2 Bed 3 Bed 4 Bed 5 Bed
Houses &536.00 &613.00 &675.00 &709.00 &815.00
Flats &541.00 &820.00 &909.00 &998.00 &622.00
All &537.00 &748.00 &729.00 &735.00 &810.00

Difference from October 2018

  1 Bed 2 Bed 3 Bed 4 Bed 5 Bed
Houses 16.52% 4.61% -1.89% -22.77% -3.78%
Flats -1.64% -5.53% -12.68% -22.27% 78.22%
All 2.68% -3.36% -6.18% -22.06% -1.94%

Number of Properties Available, November 2018

  1 Bed 2 Bed 3 Bed 4 Bed 5 Bed
Houses 91 126 142 145 245
Flats 233 231 42 14 6
All 323 358 184 159 251

Difference from November 2018

  1 Bed 2 Bed 3 Bed 4 Bed 5 Bed
Houses 22.97% 55.56% 59.55% 107.14% 169.23%
Flats 33.14% 41.72% 40.00% 180.00% 50.00%
All 29.72% 46.72% 54.62% 112.00% 164.21%
 
Sources: rental data from Zoopla as at 30/11/18.




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