McCartan Lettings & Property Management Ltd is committed to ensuring that your privacy is protected. We have developed this policy so that you can feel confident about the privacy and security of the personal information that you provide to us.
You do not have to provide any Information in order to use the Website.
Personal Data and Data Protection
We work in accordance with the Data Protection Act 1998 and comply with its regulations, as well as those outlined by the 2018 GDPR update.
We collect and hold personal data for the purpose of marketing properties for let, vetting applicants for viewings, referencing tenants, drawing up assured shorthold tenancy agreements, and to facilitate the on-going management of tenancies.
We take all reasonable care to prevent any unauthorised access to and use of your personal data. Our employees and contractors are aware that any information provided by you is confidential and is to be used only for the purpose for it is intended. We do not provide lists of our web processed data to any third party.
Personal data collected will only be shared with the following parties:
- The Tenant Shop (for informing utility suppliers of beginning and ending tenancies)
- Relevant Utility Suppliers (on occasion, for the purpose of opening and closing utility accounts at rental properties and contacting relevant bill payers)
- HomeLet (for tenant referencing)
- Contractors (to arrange access in the event maintenance issues arise that need professional diagnosis or repair)
- MailChimp (for sending mass emails containing information such as office opening hours and our monthly newsletter)
We are required by law to supply HMRC and Rent Smart Wales with information regarding landlords we have conducted business with each year.
If we collect data for the purpose of property valuations or vetting applicants and you do not market with us or view/apply for a property with us within six weeks, your data will be deleted from our system.
If you request information regarding any other services including quotes for insurance or assistance from The Tenant Shop to change utility suppliers, we will obtain your consent before sharing any personal data.
To protect your data, we put in place various security procedures including use of firewalls and backup measures, but it should be noted that the internet in and of itself is not a secure medium. We limit access to data to relevant personnel and password-protect all machinery holding personal data.
Data Retention and Withdrawal of Consent
In accordance with your rights under the Act, you may request the amendment of the personal information held, or to cease receiving direct marketing materials even after consent has been given. You may opt out or instruct us not to send you details of properties for rental or services we offer by telephoning on 01792 430100 or email us at email@example.com.
You may also instruct us to remove your details from our database entirely by writing to McCartan Lettings & Property Management Ltd, 436 Gower Road, Killay, Swansea, SA2 7AJ. Please note that we are legally obliged to hold six years’ worth of records for our clients in archive.
Cookies and Disclosure in the Event of Acquisition
McCartan Lettings & Property Management Ltd
436 Gower Road