Following in-depth analysis of performance data and the results of over 30,000 mystery shops, industry experts Property Academy, partnered with the property portal giant Rightmove, have announced the top estate and letting agency branches in the UK – and McCartan Lettings is amongst them!

After rating all of the estate and letting agency branches in the UK, Property Academy put the top 20% into a list in the form of the Best Estate Agent Guide 2018. Out of the 25,000, only 5,153 branches have been listed.

McCartan is one of just three agents listed in the Guide for Swansea.

Making the Grade

When there are an estimated 25,000 estate agency branches in the UK, it’s no surprise that it can be difficult to choose who to work with. This is why Property Academy decided to produce the Guide, to provide a useful indication of the quality of the agent when trying to choose who to instruct.

And you can’t buy yourself in – inclusion in the Guide is based on merit alone.

Hannah McCartan, MD of McCartan Lettings comments,

“There isn’t any hiding in an in-depth analysis of every estate agent in the country like this!

We have been evaluated independently on everything from how our property listings look online and how much traffic they get against other agencies (which leads to more enquiries and a quicker let), through to being mystery-shopped and our level of care and customer service to our clients.

“We are delighted and honoured to be featured in Best Estate Agent Guide 2018. I really am over the moon! It is testimony to all the hard work and dedication my team put into making sure every tenancy is set up swiftly and diligently, and every home-move goes as smoothly as possible.”

We’d like to thank the Property Academy too for all their hard work creating the Best Estate Agent Guide 2018, and for recognising the high standards McCartan Lettings continually offer our customers.”

Criteria

Over a 12 month period, they looked at the performance and analysed:

• Over 25,000 branches
• 1 million properties listed at any point in time
• 3 million transactions
• 50 million leads
• 3 billion property views
• 30,000 mystery shops

Each year, Property Academy surveys thousands of buyers and sellers, landlords and tenants in order to better understand their opinions and expectations of the home buying, selling and renting process. This puts them in the best position to rate agents and the services they offer.

If you have a property to let, or are looking to move home soon, speak to one of the team at McCartan Lettings today on 01792 430100 or email [email protected].

To find out more about how the Best Estate Agent Guide works, you can click here, or to check out our listing, click here.

Related: MD of Swansea Letting Agency up for Regional Award / Championing Best Practice