Tenant Guide – New To Renting

First, narrow down your search by clearly identifying what your needs are for your next home. Price, size and location will be your defining parameters. Once you are sure about your needs, you can look at what properties are available. Being clear with your letting agent will go a long way in renting your next home.

Affordability Calculator

Booking Viewings

Viewings can be booked between 10am and 6pm Monday to Friday and some weekends. Before booking a viewing, make sure you know your availability. The slot you want may not be available, so plan viewings in advance. Viewings usually take 15 minutes with a trained member of staff. We can answer most of your questions about a property at the viewing. However, if we’re not sure of answer we will find out and get back to you after the viewing.


We use Homelet one of the UK’s largest referencing agency to undertake referencing including credit checks. If you think you may have a problem with your credit, please let us know. All conversations are confidential.

You will need to provide photographic I.D., proof of residency and proof of nationality. To show affordability we will also ask for your last 3 months pay slips. Please make sure you have these to hand to ensure there is no delay in starting your tenancy. All your information is kept strictly confidential. We are registered data holders in accordance with the Data Protection Act for your peace of mind.


You may require a Guarantor if your income is below the affordability calculation or if your credit rating is too low. A guarantor is usually a family member who is in full time permanent employment, a UK resident and a home owner. A Guarantor will be requested to sign a Guarantors Agreement which will legally bind them to your tenancy. They will be legally responsible for paying the rent in the event you are unable to. They are also responsible for damages to the property whether accidental or otherwise.

Company Lets

In most instances, with the landlords approval, we can set up a company let. The company must be a limited company, registered with companies house. It must have been trading for 3 or more years, and a Director will need to be available for signing the contracts. Occupiers of the property must be declared to us and photo I.D. will be requested of each of them.


Renting with pets is becoming increasingly popular. We are working with our landlords on this, so more of our properties are available to pet owners. You must let us know if you intend to let a property with a pet, otherwise you would be in breach of your contract. Please respect that not all Landlords will accept pets for varying reasons. Some properties will have restrictions that are out of the landlords control, such as flats. Other landlords may just be allergic to pets! We will always ask the Landlord before we take the property on to be sure of their wishes.

Inform us if you intend to get another pet… the Landlord may accept one maximum, more than one may require a higher deposit.

Report Maintenance